Refund policy
Return Policy
At Vanity Hair Boutique, we strive for your complete satisfaction with your purchase. If you are not entirely satisfied with your haircare, skincare, or beard grooming products, we're here to assist you.
14-Day Return Window
You may return any unused and unopened item purchased from us within 14 days of the purchase date for a refund. Please note that the customer is responsible for the return shipping costs.
How to Initiate a Return
To start a return, please use our website's Contact Us page to contact our customer service team within 14 days of the date of receipt. Please provide your order number and details of the item(s) you wish to return. Our team will guide you through the return process.
Return Conditions
Items must be unused and in their original packaging.
- Return requests must be made within 14 days of the purchase date.
- We do not accept returns on opened or used items, except in cases of product defect or damage.
Refund Process
Once we receive your returned item(s) and verify their condition, we will process your refund. Please note that shipping charges are non-refundable, and the refund amount will exclude the original shipping costs.
We suggest sending through a carrier that provides tracking information and delivery confirmation since we are not responsible for lost packages.
Contact Us
If you have any questions or concerns about our return policy or need assistance with a return, please use our website's Contact Us page to speak with our customer service team. We are committed to providing excellent customer service and ensuring your satisfaction with Vanity Hair Boutique.
Shipping
To return your items, you should mail your product to: 5530 Old National Highway, Atlanta, GA 30349, United States
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.